Troubleshooting

You have problems with signing in?

You signed in with your name and the password but nothing happened afterwards?

Please check if your browser does not allow cookies. Cookies need to be activated.

How to enable cookies:

In Safari (Mac):

Go to the Safari drop-down menu.

Select Preferences.

Click Privacy in the top panel.

Under ‘Block cookies‘ select the option ‘Never’.

For increased security, once you have finished using the site, please change the Privacy setting back to ‘Always’.

In Chrome:

In Chrome, at the top right, click More > Settings.

Under ‘Privacy and security’ click Site Settings.

Click Cookies.

From here, you can: Turn on cookies: Next to ‘Blocked’, turn on the switch. Turn off cookies: Turn off Allow sites to save and read cookie data.

If you still can not solve the problem, please send us a message.